Target Baseline Value
Name Description Performance Value
CEO Balanced Scorecard An example of a Balanced Scorecard that CEOs can use as a template to start building their own strategy execution and performance measurement systems. This template includes general objectives and KPIs, feel free to customize it according to your needs. Read more: https://bscdesigner.com/ceo-kpis.htm 78.94% 58.31
Financial Perspective If we satisfy the needs of our customers, what outcomes will our stakeholders see? 68.75% 15
Achieve stakeholders' goals 68.75% 15
Revenue growth, % 68.75% 15
Provide customers with better products or services Add and retain high-value customers 82% 82
Customer Perspective To achieve our vision, how must we look to our customers? 82% 82
Provide customers with better products or services Add and retain high-value customers 82% 82
Customer satisfaction index 82% 82
Improve systems 83% 83
Internal Process Perspective How are we going to satisfy customer needs and meet financial goals? 83% 83
Improve systems 83% 83
Perceived system quality 83% 83
Build and maintain engaged team What do we need to learn to be able to solve customers' problems? Employees obtaining the skills necessary to support the strategy 84.38% 40.6
Learning & Growth Perspective How should the company learn and improve in order to achieve its vision? 84.38% 40.6
Build and maintain engaged team What do we need to learn to be able to solve customers' problems? Employees obtaining the skills necessary to support the strategy 84.38% 40.6
Employee satisfaction index 78% 78
Turnover rate among top performers 90.77% 3.2