Complexity Strategy |
Complexity is domain- and language-specific. Still there are some typical complexity metrics and strategies to start with. Read more: https://bscdesigner.com/complexity-metrics.htm |
92.86%
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92.86
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Finance |
If we satisfy the needs of our customers, what outcomes will our stakeholders see? |
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If something looks like too complex, people won’t use it and won’t buy it. |
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Customer |
To achieve our vision, how must we look to our customers? |
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Stakeholders of complexity |
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How do customers perceive complexity? |
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Internal Business Processes |
How are we going to satisfy customer needs and meet financial goals? |
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Quick estimation of product complexity |
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# of support specialists per number of clients |
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# of support specialist per product implementations |
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Basic complexity metrics |
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Time |
How long does it take to perform a certain operation |
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The number of components |
The number of options to choose from, the number of people to manage, the number of ideas to highlight in the presentation |
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The number of connections |
The number of connections between the components. |
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The number of levels |
The number of levels to deal with |
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Shortest message length |
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Step 4. Apply patches and systematic changes |
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Learning and Growth |
How should the company learn and improve in order to achieve its vision? |
92.86%
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92.86
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Step 1. Define stakeholders of complexity |
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Step 2. Be the customer of your product |
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Step 3. Find the problem points |
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92.86%
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92.86
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Questions asked in the help desk |
Too many questions about the same topic is an indicator of high complexity |
92.86%
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5
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The number of “hm…” and “aha!” |
The number of “hm…” and “aha!” during live demo calls |
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