KPI tree preview. Document date 3/1/17
Name Description Performance Value
Employee Engagement Balanced Scorecard Need to measure employee engagement? Talent management specialist in your organization can use this scorecard as a starting template and track such aspects as employee’s emotional attachment, involvement, commitment. This scorecard is based on the article: https://bscdesigner.com/measure-employee-engagement.htm 49.14%
Finance 0% 0
Engaged employees are more productive 0% 0
Resource and Tools Access Example: provide employee with a license for the latest version of professional software 80% 80
Provide transparent business management 60% 60
Care about employee 0% 0
Employee Needs 46.67% 46.67
Resource and Tools Access Example: provide employee with a license for the latest version of professional software 80% 80
Resources and Tools Availability Specify the % of resources that employee need for his work and has access to 80% 80
Free employee from routine work Employee should dedicate maximum of his time to the work that he does best from view point of business performance outcome 80% 80
Provide transparent business management 60% 60
% of tasks where performance is evaluated with Balanced Scorecard % of work task where Balanced Scorecard is used to evaluate performance 60% 60
Improve communication between management and employee 41.11% 32.33
Introduce Balanced Scorecard system Introduce Balanced Scorecard system for wider scope of business goals, attach KPIs and plans to each business goal. 70% 70
Care about employee 0% 0
Care about employee as a person Ask questions and provide possible help 100% 1
Help employee with professional development 8.33% 2
Management 59.89% 37.07
Free employee from routine work Employee should dedicate maximum of his time to the work that he does best from view point of business performance outcome 80% 80
% of task with high expertise and involvement % of tasks where employee does what he does best from view point of business outcome 80% 80
Improve communication between management and employee 41.11% 32.33
Introduce weekly management feedback Manager need to provide his feedback about results achieved
Number of feedback sent to employee Number of feedback sent by manager to employee per month 12.5% 2
Number of recognition received by employee The number of recognition received by employee during the last year 20.83% 5
% of ideas from employee reviewed in details 90% 90
Introduce Balanced Scorecard system Introduce Balanced Scorecard system for wider scope of business goals, attach KPIs and plans to each business goal. 70% 70
% of business tasks introduced via Balanced Scorecard Employee understands what his business goals are, how they are measured and evaluated. 70% 70
Care about employee as a person Ask questions and provide possible help 100% 1
If manager ask questions about life of employee outside the company If manager cares about employee as a person 100% 1
Help employee with professional development 8.33% 2
If manager encourage professional growth Number of times per year manager systematically review employee progress and encourage for professional development 8.33% 2
Education and Growth 90% 1
Employee understands company's mission/vision Make sure your mission provides enough inspiration to your employees and is clear enough for understanding
Formulate mission and vision that inspire Make sure that employee really understand and get inspired by your mission and vision
Introduce priority-response culture 90% 1
Average response time Average response time of employee to customer or management queries 90% 1