Nonprofit Scorecard and KPIs :: BSC Designer® Online

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KPI tree preview. Document date 1/1/17
Name	Description	Performance	Value
Balanced Scorecard for Nonprofits	An example of a Balanced Scorecard for a nonprofit organization. The strategy map and KPIs from this example will help managers of non-profit companies to formulate their strategy and explain it to the stakeholders. Based on the article published at https://bscdesigner.com/bsc-in-non-profits.htm	26.94%
Financial Perspective		75%	75
Stability and Growth		70%	70
Net amount of funds raised		70%	70
Financial donors		20.5%
Support community		80%	80
Service funding		80%	80
Receiving customers		0%
Customer Perspective		32.75%	32.75
Financial donors		65.5%	65.5
Ease of giving index		61%	61
Retention
Recognition index		70%	70
Improve operations		0%
Communications		0%
Receiving customers		0%	0
Product/Service quality
Community building
Innovations		0%	0
Improve operations		0%	0
Volunteer/staff development
Communications		0%	0
Information processing/communications
Community building
Innovate	Evaluate existing products/services, develop new ones
Learning & Growth Perspective		0%	0
Volunteer/staff development
Information processing/communications

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