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KPI tree preview. Document date 2/19/17
Name Description Performance Value
Our Plan to Win This is an example of how one can use scorecard approach to present a strategy for a training and measure its efficiency and effectiveness. Read more: http://www.bscdesigner.com/bsc-for-training-project.htm 30.82%
Financial Perspective 46.08% 965.2
Average monthly closed deals 0% 14
Repeat purchase rate, % 0% 12
Average monthly revenue 0% 2,400
Average operational costs 0% 1,100
Average monthly profit 0% 1,300
Customer Perspective 35.88% 2,154.63
Monthly website visitors 0% 15,000
Returning visitors, % 0% 2
Bounce rate, % 0% 70
Visitor/lead conversion rate 0% 1.4
Time on site 0% 2
Comments rate 0% 5
Interesting topics covered in training, % 0% 2
Internal Process Perspective 28% 2.2
# of videos 0% 3
Traffic from YouTube 0% 0
Change in returning visitors, % Track the change in returning visitors after email autoresponder was implemented 0% 6
% of example page visits 0% 0
The number of examples 0% 2
Learning & Growth Perspective 13.33% 1.33
Skills level +1 for YouTube seminar; +2 for interview with experts. 0% 0
# of topics of interest found Find 10 potential topics of interest 0% 4
Email autoresponder systems tested Test 5 different autoresponders 0% 0