| Warehouse |
Learn how to track the warehousing process from receiving to shipping. Learn more: https://bscdesigner.com/warehouse-kpis.htm |
67.32%
|
67.32
|
| Finance |
If we satisfy the needs of our customers, what outcomes will our stakeholders see? |
0%
|
0
|
| Optimize Costs |
|
0%
|
0
|
| Shipping Cost Per Line |
|
0%
|
|
| Errors Cost Per Type of Error |
|
|
|
| Improve Efficiency and Productivity |
|
58.82%
|
58.82
|
| Improve Safety |
|
0%
|
0
|
| Customer |
To achieve our vision, how must we look to our customers? |
58.82%
|
58.82
|
| Improve Efficiency and Productivity |
|
58.82%
|
58.82
|
| Receiving Efficiency |
Inventory received per hour |
0%
|
|
| Inventory Turnover |
|
0%
|
|
| Receiving Labor Productivity |
Volume of goods received per warehouse employee per hour |
0%
|
|
| Optimize Warehouse Processes |
|
0.72%
|
0.72
|
| Vendor Compliance Program |
|
86.67%
|
86.67
|
| Minimize Errors via Automatic Data Collection |
|
0%
|
0
|
| On-time Shipments |
|
58.82%
|
99.1
|
| Improve Safety |
|
0%
|
0
|
| Time Lost Due to Injury |
|
|
|
| Accidents Per Year |
|
|
|
| Near Miss Issues Reported |
|
87%
|
87
|
| Effective and Safe Layout |
|
0%
|
0
|
| Internal Business Processes |
How are we going to satisfy customer needs and meet financial goals? |
43.69%
|
43.69
|
| Minimize Errors via Automatic Data Collection |
|
0%
|
0
|
| Returns Rate |
Units returned / Units sold |
0%
|
|
| Accuracy Index |
|
0%
|
0
|
| Receiving Accuracy |
99.5% without bar code. Benchmark data: fcbco.com |
93.33%
|
99.4
|
| Putaway Accuracy |
Inventory Put Away Correctly / Total Put Away |
0%
|
|
| Inventory Accuracy |
(Inventory According to Records / Physical Inventory) * 100. Bar-coded: 99.8%–99.9% Benchmark data: fcbco.com |
94.74%
|
99.8
|
| Picking Accuracy |
(Total orders - Returns due Wrong Item) / (Total orders) |
95%
|
99.5
|
| Shipping Accuracy |
% of orders delivered without errors. 99.9% with full inventory process bar code. Benchmark data: fcbco.com |
94.74%
|
99.8
|
| Optimize Warehouse Processes |
|
0.72%
|
0.72
|
| Cost of Carrying |
Cents per dollar spent on inventory overhead |
0.72%
|
0.02
|
| Vendor Compliance Program |
|
86.67%
|
86.67
|
| Receiving Cycle Time |
Time for Delivery / Total Number of Deliveries |
0%
|
|
| Receiving Accuracy |
99.5% without bar code. Benchmark data: fcbco.com |
93.33%
|
99.4
|
| Compliance Program Penetration Rate |
|
80%
|
80
|
| Effective and Safe Layout |
|
0%
|
0
|
| Layout Reevaluation |
|
|
|
| Culture of safety |
|
98.54%
|
98.54
|
| Learning and Growth |
How must the company learn and improve in order to achieve its vision? |
88.83%
|
88.83
|
| Implement Technologies |
|
|
|
| Hire the right talent |
|
79.13%
|
79.13
|
| Training to Full Productivity |
Average Training Hours Required to Reach Full Productivity. Benchmark: Warehousing 2020 optiscangroup.com |
79.13%
|
52
|
| Continuous learning |
|
|
|
| Culture of safety |
|
98.54%
|
98.54
|
| Safety equipment used |
|
100%
|
100
|
| Safety standards awareness |
|
72.9%
|
90
|
| Near-miss reporting awareness |
|
95%
|
95
|
| Warehouse Process |
|
77.92%
|
77.92
|
| Receiving |
|
93.33%
|
93.33
|
| Cost of Receiving |
Total Cost of Receiving / Total Line Items |
|
|
| Receiving Labor Productivity |
Volume of goods received per warehouse employee per hour |
|
|
| Receiving Efficiency |
Inventory received per hour |
|
|
| Dock Utilization |
|
|
|
| Receiving Accuracy |
99.5% without bar code. Benchmark data: fcbco.com |
93.33%
|
99.4
|
| Receiving Cycle Time |
Time for Delivery / Total Number of Deliveries |
|
|
| Putaway |
|
60%
|
60
|
| Putaway Cost Per Line |
Total Cost of Put Away / Total Line Items |
|
|
| Putaway Productivity |
Stock per warehouse employee per hour |
|
|
| Putaway Space Utilization |
|
|
|
| Putaway Accuracy |
Inventory Put Away Correctly / Total Put Away |
|
|
| Putaway Cycle Time |
Benchmark: WERC DC Measures Report 2015 |
60%
|
2.8
|
| Storage |
|
56.81%
|
56.81
|
| Storage Costs |
|
66%
|
207
|
| Service costs |
|
66.67%
|
120
|
| Damage costs |
|
66.67%
|
50
|
| Obsolescence Costs |
|
60%
|
37
|
| Cost of Inventory |
|
|
12,000
|
| Cost of Carrying |
Cents per dollar spent on inventory overhead |
0.72%
|
0.02
|
| Storage Productivity |
Volume of inventory per m2 |
|
|
| Space Utilization |
Space occupied / Total space available. Benchmark: WERC DC Measures Report 2015 |
65.79%
|
85
|
| Inventory Shrinkage |
(Recorded Inventory Cost - Physical Inventory Cost) / Recorded Inventory Cost |
|
|
| Inventory Accuracy |
(Inventory According to Records / Physical Inventory) * 100. Bar-coded: 99.8%–99.9% Benchmark data: fcbco.com |
94.74%
|
99.8
|
| Inventory Turnover |
|
|
|
| Pick & Pack |
|
96.28%
|
96.28
|
| Pick and Pack Cost |
|
|
|
| Picking Productivity |
Order lines per hour |
|
|
| Use of Packaging Materials |
|
|
|
| Equipment Dock Utilization |
|
|
|
| Picking Accuracy |
(Total orders - Returns due Wrong Item) / (Total orders) |
95%
|
99.5
|
| Returns rate |
Units returned / Units sold |
|
|
| Cost of returns |
|
|
|
| Pick and Pack Cycle Time |
Travel time for pickers |
97.56%
|
4
|
| Shipping |
|
83.18%
|
83.18
|
| Shipping Cost Per Line |
|
|
|
| Back Order Rate |
Orders unfulfilled immediately / Total orders. Benchmark: WERC DC Measures Report 2015 |
60.2%
|
0.82
|
| Dock Utilization |
|
|
|
| Shipping Accuracy |
% of orders delivered without errors. 99.9% with full inventory process bar code. Benchmark data: fcbco.com |
94.74%
|
99.8
|
| Orders Received Damage Free |
Benchmark: WERC DC Measures Report 2015 |
87.5%
|
98.5
|
| Average Time to Customer (Lead Time) |
Average time to deliver once the order was placed. Benchmark: WERC DC Measures Report 2015. |
90.28%
|
6
|
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