Warehouse |
Learn how to track the warehousing process from receiving to shipping. Learn more: https://bscdesigner.com/warehouse-kpis.htm |
67.32%
|
67.32
|
Finance |
If we satisfy the needs of our customers, what outcomes will our stakeholders see? |
0%
|
0
|
Optimize Costs |
|
0%
|
0
|
Shipping Cost Per Line |
|
0%
|
|
Errors Cost Per Type of Error |
|
|
|
Improve Efficiency and Productivity |
|
58.82%
|
58.82
|
Improve Safety |
|
0%
|
0
|
Customer |
To achieve our vision, how must we look to our customers? |
58.82%
|
58.82
|
Improve Efficiency and Productivity |
|
58.82%
|
58.82
|
Receiving Efficiency |
Inventory received per hour |
0%
|
|
Inventory Turnover |
|
0%
|
|
Receiving Labor Productivity |
Volume of goods received per warehouse employee per hour |
0%
|
|
Optimize Warehouse Processes |
|
0.72%
|
0.72
|
Vendor Compliance Program |
|
86.67%
|
86.67
|
Minimize Errors via Automatic Data Collection |
|
0%
|
0
|
On-time Shipments |
|
58.82%
|
99.1
|
Improve Safety |
|
0%
|
0
|
Time Lost Due to Injury |
|
|
|
Accidents Per Year |
|
|
|
Near Miss Issues Reported |
|
87%
|
87
|
Effective and Safe Layout |
|
0%
|
0
|
Internal Business Processes |
How are we going to satisfy customer needs and meet financial goals? |
43.69%
|
43.69
|
Minimize Errors via Automatic Data Collection |
|
0%
|
0
|
Returns Rate |
Units returned / Units sold |
0%
|
|
Accuracy Index |
|
0%
|
0
|
Receiving Accuracy |
99.5% without bar code. Benchmark data: fcbco.com |
93.33%
|
99.4
|
Putaway Accuracy |
Inventory Put Away Correctly / Total Put Away |
0%
|
|
Inventory Accuracy |
(Inventory According to Records / Physical Inventory) * 100. Bar-coded: 99.8%–99.9% Benchmark data: fcbco.com |
94.74%
|
99.8
|
Picking Accuracy |
(Total orders - Returns due Wrong Item) / (Total orders) |
95%
|
99.5
|
Shipping Accuracy |
% of orders delivered without errors. 99.9% with full inventory process bar code. Benchmark data: fcbco.com |
94.74%
|
99.8
|
Optimize Warehouse Processes |
|
0.72%
|
0.72
|
Cost of Carrying |
Cents per dollar spent on inventory overhead |
0.72%
|
0.02
|
Vendor Compliance Program |
|
86.67%
|
86.67
|
Receiving Cycle Time |
Time for Delivery / Total Number of Deliveries |
0%
|
|
Receiving Accuracy |
99.5% without bar code. Benchmark data: fcbco.com |
93.33%
|
99.4
|
Compliance Program Penetration Rate |
|
80%
|
80
|
Effective and Safe Layout |
|
0%
|
0
|
Layout Reevaluation |
|
|
|
Culture of safety |
|
98.54%
|
98.54
|
Learning and Growth |
How must the company learn and improve in order to achieve its vision? |
88.83%
|
88.83
|
Implement Technologies |
|
|
|
Hire the right talent |
|
79.13%
|
79.13
|
Training to Full Productivity |
Average Training Hours Required to Reach Full Productivity. Benchmark: Warehousing 2020 optiscangroup.com |
79.13%
|
52
|
Continuous learning |
|
|
|
Culture of safety |
|
98.54%
|
98.54
|
Safety equipment used |
|
100%
|
100
|
Safety standards awareness |
|
72.9%
|
90
|
Near-miss reporting awareness |
|
95%
|
95
|
Warehouse Process |
|
77.92%
|
77.92
|
Receiving |
|
93.33%
|
93.33
|
Cost of Receiving |
Total Cost of Receiving / Total Line Items |
|
|
Receiving Labor Productivity |
Volume of goods received per warehouse employee per hour |
|
|
Receiving Efficiency |
Inventory received per hour |
|
|
Dock Utilization |
|
|
|
Receiving Accuracy |
99.5% without bar code. Benchmark data: fcbco.com |
93.33%
|
99.4
|
Receiving Cycle Time |
Time for Delivery / Total Number of Deliveries |
|
|
Putaway |
|
60%
|
60
|
Putaway Cost Per Line |
Total Cost of Put Away / Total Line Items |
|
|
Putaway Productivity |
Stock per warehouse employee per hour |
|
|
Putaway Space Utilization |
|
|
|
Putaway Accuracy |
Inventory Put Away Correctly / Total Put Away |
|
|
Putaway Cycle Time |
Benchmark: WERC DC Measures Report 2015 |
60%
|
2.8
|
Storage |
|
56.81%
|
56.81
|
Storage Costs |
|
66%
|
207
|
Service costs |
|
66.67%
|
120
|
Damage costs |
|
66.67%
|
50
|
Obsolescence Costs |
|
60%
|
37
|
Cost of Inventory |
|
|
12,000
|
Cost of Carrying |
Cents per dollar spent on inventory overhead |
0.72%
|
0.02
|
Storage Productivity |
Volume of inventory per m2 |
|
|
Space Utilization |
Space occupied / Total space available. Benchmark: WERC DC Measures Report 2015 |
65.79%
|
85
|
Inventory Shrinkage |
(Recorded Inventory Cost - Physical Inventory Cost) / Recorded Inventory Cost |
|
|
Inventory Accuracy |
(Inventory According to Records / Physical Inventory) * 100. Bar-coded: 99.8%–99.9% Benchmark data: fcbco.com |
94.74%
|
99.8
|
Inventory Turnover |
|
|
|
Pick & Pack |
|
96.28%
|
96.28
|
Pick and Pack Cost |
|
|
|
Picking Productivity |
Order lines per hour |
|
|
Use of Packaging Materials |
|
|
|
Equipment Dock Utilization |
|
|
|
Picking Accuracy |
(Total orders - Returns due Wrong Item) / (Total orders) |
95%
|
99.5
|
Returns rate |
Units returned / Units sold |
|
|
Cost of returns |
|
|
|
Pick and Pack Cycle Time |
Travel time for pickers |
97.56%
|
4
|
Shipping |
|
83.18%
|
83.18
|
Shipping Cost Per Line |
|
|
|
Back Order Rate |
Orders unfulfilled immediately / Total orders. Benchmark: WERC DC Measures Report 2015 |
60.2%
|
0.82
|
Dock Utilization |
|
|
|
Shipping Accuracy |
% of orders delivered without errors. 99.9% with full inventory process bar code. Benchmark data: fcbco.com |
94.74%
|
99.8
|
Orders Received Damage Free |
Benchmark: WERC DC Measures Report 2015 |
87.5%
|
98.5
|
Average Time to Customer (Lead Time) |
Average time to deliver once the order was placed. Benchmark: WERC DC Measures Report 2015. |
90.28%
|
6
|